This video explains what a mental health crisis is, what can lead to it, and how it can affect a person's behavior. It also provides guidance on how to empathize with someone experiencing a crisis and how to prepare for and manage such situations.

A mental health crisis is any situation in which a person's behavior puts them at risk of hurting themselves or others, or prevents them from being able to care for themselves or function in the community. A crisis does not have to be life-threatening for help to be necessary. Many things can lead to a mental health crisis, including issues at home, school, work, large crowds, relationships with partners, new medications or dosages, or the use of drugs and alcohol. A person experiencing a mental health crisis can't always clearly communicate their thoughts, feelings, needs, or emotions. They may also find it difficult to understand what others are saying. If you know of a mental health crisis developing, it is important to empathize and connect with the person's feelings. Stay calm and make a plan to find support. When a mental health crisis occurs, friends and family are often caught off guard, unprepared, and unsure of what to do. The behaviors of a person experiencing a crisis can be unpredictable and can change dramatically without warning. Managing a mental health crisis can be scary, but being prepared with resources, conversation guides, and de-escalation tactics can help and possibly be life-changing.