Introduce the session with a powerful question: 'What is conflict?' and set the stage for understanding its complexities. This slide serves as the title slide, so ensure to capture the students’ attention from the beginning.

Discuss the definition of conflict, why it occurs, and its effects on relationships and environments. Use real-life examples to relate with the audience (ages 16-25).

Emphasize the role of empathy in conflict resolution. Encourage students to think about how understanding others' perspectives can transform conflict into collaboration.

Outline the activity portion where students will engage in role-play. Instruct groups to perform conflict role-plays and discuss potential strategies for resolution.

Conclude the session by summarizing the main points. Encourage students to reflect briefly on the key takeaways using the cool down reflection notes.