Welcome students to the lesson. Introduce the session's title and explain that today we will explore effective communication techniques and conflict resolution strategies. Engage students by asking them if they have ever resolved a conflict by discussing it.

Highlight the objectives of the lesson. Explain that by engaging in discussions and activities, students will learn how to communicate better during conflicts and why these skills are important.

Discuss why effective communication and conflict resolution are crucial for both personal and professional success. Provide examples (e.g., resolving disputes among friends or during teamwork) and ask students for their input.

Outline the structure of the role-playing activity. Explain that students will be divided into small groups where they will act out different conflict scenarios. Remind them to swap roles so everyone gets a chance.

Guide the whole-class discussion. Use the provided discussion prompts to help students reflect on their experiences during the role-playing. Ask open-ended questions and encourage sharing of personal insights.

Wrap up the session by summarizing the key takeaways from the lesson. Emphasize the importance of applying these strategies in everyday life and encourage students to practice these skills outside the classroom.