Welcome students! Today we’ll learn key communication habits and simple conflict-resolution tools to help your teams succeed. Introduce the session and relate it to upcoming activities.

Explain the three objectives: understand active listening, define clear team roles, and practice conflict-resolution steps.

Define active listening. Emphasize why it matters: it shows respect and prevents misunderstandings.

Review each strategy. Invite students to demonstrate or share examples.

Introduce the importance of clear roles for reducing confusion and ensuring equity in teamwork.

Offer tips for assigning roles and rotating them so each student practices different skills.

Present the four conflict-resolution steps. Stress the importance of following them in order.

Walk through a quick scenario together to illustrate applying the steps.

Prompt students to practice in pairs using the scenario. Circulate and guide as needed.

Encourage reflection. Ask for volunteers to share insights.

Summarize key takeaways and transition to the Marshmallow Tower Challenge where students will apply these tools.